PRIVACY POLICY
Last updated: September 2026
Butcher Shed respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Butcher Shed (“we”, “us” or “our”) may collect, use, store and disclose personal information when you visit our website, place an order, contact us or otherwise interact with our business.
1. Information We May Collect
Depending on how you interact with Butcher Shed, we may collect personal information including:
We only seek to collect information that is reasonably necessary for our business activities and services.
2. Payment Information
When you purchase from Butcher Shed online, payments may be processed through third-party payment providers.
Depending on the payment method used, your payment provider may collect information such as your card or account details.
Butcher Shed does not generally need to store your complete credit or debit card details when payments are securely processed by an external payment provider.
The payment provider’s own privacy policy and terms may also apply.
3. How We Collect Information
We may collect personal information when you:
Some information may also be collected automatically through cookies and similar technologies when you use our website.
4. How We Use Your Information
We may use personal information to:
We will not use personal information for an unrelated purpose unless permitted or required by law or you have provided appropriate consent.
5. Marketing Communications
If you subscribe to Butcher Shed marketing or otherwise consent to receive promotional communications, we may send you information about:
You can unsubscribe from electronic marketing communications at any time by using the unsubscribe facility provided in the communication or by contacting us.
We will not send electronic marketing communications where doing so would be contrary to applicable Australian law.
6. Cookies & Website Analytics
Our website may use cookies and similar technologies to help the website function, remember preferences, understand how visitors use our website and improve the customer experience.
Cookies or similar technologies may also be used for analytics and, where applicable, advertising or marketing purposes.
Some third-party services integrated into our website may place or access their own cookies in accordance with their privacy policies.
You can usually control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.
7. When We May Share Personal Information
We do not sell your personal information.
We may disclose personal information where reasonably necessary to organisations that help us operate our business, including:
We seek to disclose only the information reasonably necessary for the relevant service or purpose.
Third-party providers may have their own privacy policies governing how they handle information.
8. Delivery Information
If you place an order for delivery, we may provide your name, delivery address, telephone number, delivery instructions and other information reasonably necessary to a delivery provider or driver so that your order can be delivered.
9. Social Media
Butcher Shed may operate accounts on social media platforms.
If you communicate with us or interact with our content through a social media platform, that platform may collect and process information in accordance with its own privacy policy.
Information that you choose to post publicly on social media may be visible to other users.
10. Storage & Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include appropriate administrative, physical and electronic security measures.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
11. Overseas Service Providers
Some technology, website, cloud storage, payment, analytics or marketing providers used by Butcher Shed may store or process information outside Australia.
Where applicable, we take reasonable steps in relation to the handling of personal information by service providers, having regard to our obligations under applicable Australian privacy laws.
12. Retention of Information
We may retain personal information for as long as reasonably necessary for the purpose for which it was collected and to meet our business, taxation, accounting, dispute resolution and legal obligations.
When information is no longer reasonably required, we may take reasonable steps to securely destroy or de-identify it, subject to legal requirements.
13. Accessing or Correcting Your Information
You may contact us if you would like to request access to personal information we hold about you or believe that your personal information is inaccurate, incomplete or out of date.
We may need to verify your identity before processing a request.
In some circumstances, access may be refused where permitted by law. If this occurs, we will provide an explanation where required.
14. Privacy Complaints
If you have a concern or complaint about how Butcher Shed has handled your personal information, please contact us using the details below.
We will review your concern and endeavour to respond within a reasonable period.
Where applicable, you may also have the right to contact the Office of the Australian Information Commissioner (OAIC) regarding a privacy concern.
15. Children’s Privacy
Our website and online ordering services are intended primarily for adults purchasing products from Butcher Shed.
We do not knowingly seek to collect unnecessary personal information from children.
16. Third-Party Websites
Our website may contain links to third-party websites or services.
Butcher Shed is not responsible for the privacy practices, security or content of external websites. We recommend reviewing the privacy policy of any third-party service you use.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal obligations.
The current version will be published on our website with the date it was last updated.
18. Contact Us
If you have a question, request or complaint regarding privacy, please contact:
Butcher Shed
Moorebank Shopping Village
Shop 16, 32–42 Stockton Avenue
Moorebank NSW 2170
Australia
Phone: (02) 9734 4488
Email: info@butchershed.com.au
Australian Privacy
This Privacy Policy is intended to explain Butcher Shed’s approach to personal information and should be read together with our Terms & Conditions and Returns & Refunds Policy.
Where the Privacy Act 1988 (Cth) and the Australian Privacy Principles apply to Butcher Shed, we will handle personal information in accordance with those requirements.
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